1. YOUR PRIVACY MATTERS TO US

Split Marketing Solutions Pvt Ltd (“Splitpoints,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. By using our app and participating in our rewards program, you trust us with your data and we take that responsibility seriously.

This Privacy Policy explains:

• The information we collect and why
• How we use and share your data
• The choices and rights you have
• The steps we take to protect your information

2. INFORMATION WE COLLECT AND WHY

We collect information to deliver rewards, personalise your experience, and improve our services:

• Account Information: Name, email, phone number, and profile details to create and manage your account.
• Transaction Details: Purchases, rewards earned or redeemed, and redemption activity to process and track your rewards.
• Device & Usage Data: Device type, operating system, IP address, app usage statistics, and cookies to improve performance.
• Location Data: When you enable location services to provide relevant offers and recommendations.

3. HOW WE USE YOUR DATA TO IMPROVE YOUR EXPERIENCE

We use your information to:

• Create, maintain, and update your profile.
• Process transactions, track points, and manage redemptions.
• Personalise offers, recommendations, and app notifications based on your shopping habits.
• Analyse trends and improve our app’s features and security.
• Communicate updates about your account, promotions, and relevant features.
• Comply with legal and regulatory requirements.

Legal Basis for Processing

• Contractual Necessity: To provide the services you sign up for.
• Legitimate Interest: To enhance services, protect security, and understand user needs.
• Consent: For marketing communications, optional features, and cookies.

4. SHARING INFORMATION—WHEN AND WITH WHOM

We may share your personal information in limited ways:

• With Partners: To provide rewards, offers, and personalised recommendations.
• With Service Providers: For analytics, operational support, and app functionality.
• For Legal Reasons: When required by law or to protect our rights.

5. PROTECTING YOUR DATA

We apply industry-standard security measures to prevent unauthorized access, misuse, or loss of your data. While no system is completely risk-free, we regularly review and update our practices to maintain a secure environment.

6. YOUR CHOICES AND RIGHTS

You are in control of your personal information. You can:

• Access a copy of your personal data.
• Update or correct your account details.
• Request deletion of your information.

To exercise your rights, email us at info@splitpoints.com.

7. FOR PARENTS AND GUARDIANS

Splitpoints is not directed toward children under the age of 13, or the minimum age of digital consent in your jurisdiction if higher. We do not knowingly collect personal information from children.

8. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tools to improve app performance, personalise your experience, and deliver relevant promotions. You can adjust your preferences in your device or browser settings.

9. CHANGES TO THIS POLICY

Split Marketing Solutions Pvt Ltd may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. When significant updates occur, we will notify you via the app, email, or other appropriate methods. By continuing to use Splitpoints after updates, you accept the revised Policy.

10. HOW TO CONTACT SPLITPOINTS

If you have questions, concerns, or requests about this Privacy Policy, contact us: